Director of Operations
Christ Church Anglican – Phoenix, AZ
Reports to: The Rector
About Christ Church Anglican
Christ Church Anglican is a growing church community rooted in historic Anglican tradition and committed to forming people who live out their faith with depth, purpose, and impact. We seek to cultivate a Christ-centered community where individuals and families are formed into maturity in Christ and live with clarity, generosity, and purpose.
Position Summary
The Director of Operations is responsible for the leadership, coordination, and execution of Christ Church Anglican’s day-to-day operations, including staff administration, facilities, communications, systems, finance coordination, and ministry support.
This position combines operational leadership with hands-on execution. The Director of Operations must be able to build systems, lead teams, solve operational problems, and personally execute critical work when necessary.
Working closely with the Rector, the Director of Operations ensures that church operations are organized, accountable, and effectively executed so that clergy, staff, and ministry leaders are equipped to carry out the mission of the church.
The Director of Operations is a full-time, at-will, exempt position. The regular work schedule is Sunday through Thursday. Sunday attendance and operational oversight before, during, and after worship services and major church events is required. Evening work is periodically required for Vestry meetings, ministry events, holy days and special liturgical services.
Key Responsibilities
Strategic Leadership & Execution
• Partner with the Rector to translate vision into clear operational priorities and actionable plans
• Establish and manage quarterly and annual operational goals across ministries and administrative functions
• Create systems to track progress, improve accountability, and ensure follow-through
• Identify operational bottlenecks and proactively implement solutions
• Personally execute or coordinate critical work when necessary to maintain momentum and operational excellence
• Present periodic operational updates and reports to the Rector, Vestry, and appropriate committees as directed by the Rector
Staff Leadership & Team Development
• Supervise and coordinate day-to-day operations of administrative staff and volunteers
• Establish clear expectations, accountability, and follow-through across teams
• Coordinate staff schedules, workflow priorities, and operational coverage
• Support the Rector in staff development, hiring, onboarding and performance management
• Lead weekly staff meetings and maintain accountability for action items and priorities
• Ensure front-office operations, hospitality, phones and administrative communications are handled professionally and consistently
• Maintain church records, operational files, and administrative systems
Operations Systems & Organizational Effectiveness
• Design, implement, and maintain operational systems for:
o Communications
o Ministry coordination
o Events and logistics
o Data and records management
o Administrative workflows
• Ensure systems are consistently used, maintained, and effective
Facilities & Campus Management
• Serve as the primary point of contact for church facilities, maintenance, and operational needs
• Oversee facility maintenance, repairs, vendor relationships, and contractor scheduling
• Obtain bids and coordinate projects in compliance with church contracting and financial policies
• Ensure the campus is safe, functional, clean and ready for worship services, ministry events, weddings, funerals, and outside facility use
• Coordinate campus scheduling and facility usage to avoid operational conflicts
• Oversee building access, alarm systems, keys, and operational security procedures
• Supervise janitorial, groundskeeping, and facility support vendors or personnel
Financial & Administrative Support
• Partner with finance leadership on budgets, reporting, stewardship and operational planning
• Monitor Administration and Building & Grounds budgets to ensure responsible stewardship and fiscal accountability
• Assist ministry leaders in managing budgets and operational expenditures
• Coordinate vendor payments, operational purchasing and administrative finance processes
• Support implementation and compliance with church financial and contracting policies
Communications & Coordination
• Oversee church-wide communications for clarity, consistency, professionalism, and timeliness
• Ensure weekly communications, bulletins, website updates, church-wide emails, and ministry communications are executed accurately and on schedule
• Coordinate communication logistics across ministries and events
• Support content organization and communication planning for church initiatives and major events
Ministry & Event Support
• Support the Rector and ministry leaders in planning and executing worship services, sacramental events, and major church events
• Coordinate operational logistics for weddings, funerals, baptisms, confirmations, retreats, and other special events
• Ensure worship supplies and operational materials are maintained and available as needed
• Support ministry leaders with organizational systems and operational coordination
Compliance & Governance
• Ensure timely completion of diocesan, insurance, corporate, and regulatory filings and reporting requirements
• Maintain operational policies, procedures, and administrative records
• Support compliance with Ministry Safe requirements, including volunteer and employee training and background checks
• Coordinate operational support for Vestry, Finance Committee, and church leadership functions
• Serve as liaison with diocesan offices, vendors, contractors, and external partners as needed
IT, Technology & Risk Management
• Coordinate and manage outside IT vendors and technology support providers
• Oversee operational technology systems, including phones, internet, copier contracts, cloud systems, and facility access systems
• Assist in maintaining operational continuity and security of church systems and information
• Respond appropriately to operational or facility-related issues requiring urgent attention
What Success Looks Like
• Church operations are organized, proactive, and dependable
• Staff and volunteers understand expectations and consistently follow through
• Facilities are maintained and ready for worship and ministry use
• Communications are timely, accurate, and coordinated
• Operational systems are implemented and consistently used
• Operational priorities and projects are completed consistently and on time
• Problems are identified early and resolved quickly
• Ministry leaders are supported with clear processes and reliable operational support
• The Rector is freed from unnecessary administrative burdens and able to focus more fully on spiritual leadership, discipleship, pastoral care, and mission
Ideal Candidate Profile
Required Qualifications
• 5+ years of operational, administrative, or organizational leadership experience
• Strong organizational, project management, and operational leadership ability
• Experience supervising staff and managing multiple priorities simultaneously
• Strong written and verbal communication skills
• Ability to exercise sound judgment, discretion, and confidentiality
• Proficiency with common office, communication, and database software systems
• Demonstrated ability to build systems, solve problems, and improve organizational effectiveness
• Demonstrates a mature and active Christian faith consistent with the mission and values of Christ Church Anglican
• Pass a background check and complete MinistrySafe training
• Read and abide by CCA’s Employee Handbook
• Final candidates may be asked to provide professional and/or ministry references
Preferred Qualifications
• Experience in a church, school, nonprofit, or mission-driven organization
• Experience managing facilities, vendors, and operational systems
• Familiarity with budgeting, reporting, and administrative finance processes
• Experience supporting executive leadership or organizational governance
Physical & Practical Requirements
• Ability to move throughout the church campus and assist with operational logistics as needed
• Ability to occasionally lift or move supplies, materials, or equipment related to ministry events and facility operations
• Availability to respond to occasional operational or facility-related matters outside normal office hours
Compensation & Benefits
Compensation is competitive and commensurate with experience. Benefits include two (2) weeks of paid vacation annually and forty (40) hours of paid sick leave annually (each prorated during the first year of employment), paid holidays, participation in CCA’s group health insurance plan with a monthly premium contribution by CCA, and participation in CCA’s retirement plan. In addition, CCA provides a dedicated workspace, a laptop computer, and access to office equipment, including copier and printer services, with technical support provided through the church’s IT vendor.
Benefits are subject to the terms of applicable CCA policies and benefit plan documents, which may be amended from time to time.
Why This Role Matters
The Director of Operations plays a critical role in the health and effectiveness of Christ Church Anglican. By bringing structure, accountability, operational clarity, and dependable execution to the church’s daily life, this position enables clergy, staff, and ministry leaders to focus more fully on worship, discipleship, pastoral care, and the mission of the church.
Christ Church Anglican seeks a mature Christian leader who combines operational excellence with humility, wisdom, initiative, and a servant-hearted commitment to the mission of the church.
Send CV, resume, and cover letter to:
applications@christchurchphoenix.org